1. Information We Collect
We collect information you provide directly to us, including:
- Name, email address, and contact information
- Payment information (processed securely through our payment provider)
- Travel preferences and search history
- Booking and transaction details
- Communications with our support team
2. How We Use Your Information
We use the information we collect to:
- Process and complete your bookings
- Send booking confirmations and travel updates
- Monitor price bids and send notifications
- Provide personalized price predictions
- Improve our services and user experience
- Communicate with you about promotions and updates
- Detect and prevent fraud
3. Information Sharing
We share your information with:
- Airlines to complete your bookings
- Payment processors to handle transactions
- Service providers who assist our operations
- Law enforcement when required by law
We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your data:
- SSL/TLS encryption for all data transmission
- Secure payment processing (PCI DSS compliant)
- Regular security audits and monitoring
- Access controls and authentication
5. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Understand how you use our service
- Provide personalized content
- Analyze and improve our service
You can manage cookie preferences in your browser settings.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Export your data in a portable format
7. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Booking records are kept for 7 years for tax and legal purposes.